Privacy Policy
Last updated: 1 October 2026
What we collect
Account details (name, email, phone, country), payment receipts you upload, wallet addresses, support conversations and technical logs.
How we use it
To operate your account, verify payments, process withdrawals, provide support, meet legal obligations and improve our services.
Sharing
We share data only with service providers that host or process it on our behalf, and with authorities when legally required. We never sell personal data.
Retention
We keep account and transaction records for as long as required by financial record-keeping laws, then delete or anonymise them.
Your rights
You can request access, correction or deletion of your data by emailing hello@metrixup.com.
Cookies & site activity
MetrixUp uses essential cookies to keep you signed in and to provide live support. We record which pages are visited on our site to improve our service and help our support team assist you. We do not use advertising cookies.